

Filing a consumer proposal
A step-by-step guide
Only Licensed Insolvency Trustees can administer a consumer proposal on your behalf, which is regulated by the Bankruptcy and Insolvency Act. We’ll help you determine if a consumer proposal is the right solution for you and work together on the steps to file your application.
Here are the steps involved in filing a consumer proposal:
Book a free consultation
Take the first step and speak to one of our experts. It’s always free, confidential and without judgment. We’ll review your personal and financial situation by asking questions about your debts, income and assets. We’ll help you choose the best debt relief solution based on your personal situation.
We prepare your documents
If a consumer proposal is determined to be the right solution for you, we’ll prepare all documents for you to sign including a formal offer to settle your debts with your unsecured creditors. We will also file your documents with the Office of the Superintendent of Bankruptcy.
Review & sign your proposal
Once your consumer proposal is filed, we will notify your creditors and provide details of your settlement offer, which they have 45 days to review. If the majority of your creditors vote in favour of the offer, your proposal is considered approved and legally binding, even on creditors who did not vote in favour. All interest accumulation, collection calls, legal actions and wage garnishments stop.
Complete your repayments
Once your consumer proposal is approved, all interest accumulation, collection calls, legal actions and wage garnishments stop. You then start fulfilling the terms of your proposal by making your monthly payments and attending two mandatory financial counselling sessions to help you stay debt-free. Once your payments are complete and you have completed your counselling sessions, you will receive a Certificate of Full Performance. You can now start restoring your credit and living debt free.

Key benefits of a consumer proposal
You keep the value of your assets, including your car, home, investments, tax refunds and tax credits
You get creditor protection that stops collection calls and wage garnishments
You make a fixed low monthly payment based on what you can afford ,and you get up to five years to pay off your settled debt
Questions answered
FAQ’s
We’ve put together a list of common questions and answers about consumer proposals. A Licensed Insolvency Trustee can also walk you through all your options and answer any questions you have.
How much does a consumer proposal cost?
The calculation of your costs will depend on your income and your ability to pay. All costs are federally regulated and prescribed by a tariff contained in Canadian insolvency legislation. All costs associated with filing a consumer proposal are included in your monthly payment and approved by your creditors to cover all costs and payments to your creditors. You’re not charged upfront for any costs and there are no hidden fees. Please speak to one of our insolvency experts who can determine the total fees paid.
What happens to my credit cards in a consumer proposal?
Generally, when you file a consumer proposal, you will need to hand over your credit cards that were included in your proposal to creditors to your Licensed Insolvency Trustee. You will not be able to apply for a new credit card while you are making payments on your proposal. You may be eligible to qualify for a prepaid or secured credit card.
What kind of debts cannot be included in a consumer proposal?
There are several debts that do not qualify to be included in a consumer proposal. These include:
- Fines and penalties imposed by a court
- Child support and maintenance
- Spousal alimony
- Any award by court for damages for intentionally inflicting bodily harm, wrongful death or sexual assault
- Debts or money owing due to fraud, embezzlement, misappropriation or misconduct
- Money owing for things stolen
- Student loans (if it has not been seven years since your last date of study)
- Liability for any dividend a creditor would have been entitled to receive when you failed to disclose the creditor to your trustee
Can a consumer proposal help eliminate student loan debt?
If you have been out of school for at least seven years, you can include your student loan debt in a consumer proposal. This seven year “rule” only applies to government-issued student loans. If it has been less than seven years since you were a student, the Bankruptcy and Insolvency Act in Canada excludes government guaranteed loans.
How does filing a consumer proposal impact my credit rating?
Filing a consumer proposal will negatively impact your credit rating. Filing a proposal will result in an R9 credit rating. Once you have paid the debt in full, your rating will change to R7. A consumer proposal will be removed from your credit report three years after you have paid off your debt, or six years after the date your proposal was filed, whichever comes first.
Still have a question?
If you are struggling with debt and want to know if a consumer proposal is the best debt relief solution for you, give us a call. We offer free, confidential, non-judgmental consultations to better understand your unique situation and we will find an option to help you become debt free.
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