Client Service Representative

Location: Calgary, Alberta

Type - Permanent, Full Time

The Position:
Bromwich+Smith is seeking a Client Services Representative in the Insolvency Administration Department for our office in Calgary, Alberta.

As a Client Services Representative with Bromwich+Smith you will own the following:
+ Manage high volume of client inquiries in a timely manner.
+ Identifying client’s needs, clarifying information, and providing solutions while ensuring an outstanding client experience.
+ Deliver quality and timely general administration service daily.
+ Escalate client issues in accordance with defined process.
 
Experience and Education
+ You have a minimum of a High School diploma or equivalent.
+ You have at least 2 years relevant work experience in a financial service environment or related field.
+ You are proficient in the use of Microsoft Suite.

Nice To Have:
+ Insolvency experience would be considered an asset.
 
You Will Demonstrate Success By:
+ Exceptional time management, strong ability to prioritize and manage competing deadlines Sound judgement, excellent analytical and problem-solving skills.
+ Excellent customer service skills.
+ Attention to detail and accuracy.
+ Outstanding communication skills both verbally and in writing.
+ Self motivated, a team player and accountable.
+ Ability to learn new programs and processes quickly.
+ Able to work flexible hours in accordance with the business needs
 
Why Work For Bromwich+Smith?
+ You will be part of one of the fastest growing insolvency firms in Canada spanning Alberta, British Columbia, and Ontario.
+ We offer competitive industry renumeration with annual incremental reviews and the opportunity to be recognized for your outstanding contribution with annual bonus.
+ We have great group benefits, wellness days, and company matched group savings program.
+ We are in a newly renovated office, centrally located in downtown Calgary with ample access to parking and transit connections.
+ We offer a company paid monthly transit pass.
+ We have a fully equipped gym in our building.
+ We recognize our team with anniversary incentives and company paid lunches to celebrate birthdays and new team members.
+ Bromwich+Smith believes in our clients and we believe in our community. We participate in and lend financial support to charity walks, social events that benefit the community, and support the health of our city by lending our hand to worthwhile causes, such as the Ronald McDonald House.
 
How Should You Apply?
+ Send us your resume and cover letter to career@bromwichandsmith.com.

We thank your for your interest in Bromwich+Smith. Only those candidates selected for an interview will be contacted.