Insolvency Counsellor

As one of the fastest growing insolvency firms in Canada, Bromwich+Smith’s goal is to help an ever-greater number of Canadians find relief from debt. We are an organization of individuals with diverse skills, interests, cultural backgrounds + opinions that strengthen our collaborative team.

The Company: We are more than just licensed insolvency trustees. We help people through some of the most emotionally challenging points in their lives and assist them in rebuilding their worth.

+  We give our clients the advice, attention, and confidence to overcome financial obstacles.

+  We believe in treating everyone with grace + respect.

Position: Insolvency Counsellor
Location: Calgary, AB with a potential for remote work
Type: Permanent, Full-time

Position Summary:

Bromwich+Smith is currently looking to add a qualified Insolvency Counsellor to our Insolvency Administration Team. The Insolvency Counsellor supports our clients in their financial recovery by assessing their needs and providing the right tools and knowledge.

Key Accountabilities include:

+ Counsel clients in accordance with the Counselling in Insolvency Matters Directive of the BIA;

+ Handle a challenging workload of at least 8 counselling sessions each day;

+ Clarify and address client concerns specific to their individual program and connect them with internal resources, if needed;

+ Evaluate clients’ needs and assist clients to understand and overcome financial challenges;

+ Deliver counselling online;

+ Assist clients through difficult life events by referring clients to outside agencies or resources, as needed.

Knowledge & Skills:

+ You are recognized as a qualified BIA Insolvency Counselor.

+ You have a post-secondary diploma and at least 2 years’ experience or an equivalent combination of education and experience.

+ You show empathy, are an active listener and have an excellent command of the English language both oral and written; you are skilled at diffusing emotionally challenging conversations.

+ You are passionate about providing exemplary client centric delivery of service and diligent in ensuring necessary administrative tasks associated with counselling appointments are completed accurately, and within a timely manner.

+ You have intermediate knowledge of Microsoft Office Suite along with a strong aptitude for learning new computer programs.

+ You have working knowledge and experience in Insolvency software.

+ You can work flexible hours in accordance with the business needs.

Job specific competencies:

+    Demonstrated excellent written and verbal communication skills to handle and respond to different   situations;
+    Exceptional time management skills; strong ability to prioritize and manage competing deadlines;
+    Sound judgement and excellent problem-solving skills;
+    Works collaboratively with team members and others;
+    Operates with high attention to detail to meet or exceed team goals;
+    Accountability- takes personal ownership and responsibility for the quality and timeliness of work commitment;
+    Continuous learner

Core Competencies:

+      Integrity, Ethics & Honesty
+      Service oriented
+      Relationship builder
+      Adaptable
+      Accountable
+      Positive attitude

Why Should You Apply?

+    You will be part of a growing and dynamic Insolvency firm with offices in Alberta, British Columbia, and Ontario.
+    We offer on the job training with an opportunity for growth and professional development.
+    We offer a competitive salary with annual performance reviews, incremental increases and the opportunity to earn annual bonus for superior performance.
+    We have great benefits that include wellness days, paid vacation time, and a company matching group saving program.
+    We have a state-of-the-art gym in our building.
+    As an eco-friendly company, we support our employees by offering a company paid monthly transit pass.
+    Bromwich+Smith strives to be a steward in our communities. The firm volunteers time and resources to organizations such as the Ronald McDonald House and various other charitable causes, walks, and fund-raising activities that benefit those in need in our community. 
+    We are passionate about helping individuals Rebuild their Worth!

How Should You Apply?

+    Send us your resume and cover letter through
+    Tell us how your skills align with the minimum requirements of this position.

*We thank you for your interest in Bromwich+Smith. Only those candidates selected for an interview will be contacted.